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	1.	Total quality management and operational excellence : text with cases / John S. Oakland. by Oakland, John S Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, 2013 Availability: Items available for loan: Martin Oduor-Otieno Library (2)Call number: HD62.15 .O173 2013, ... Place hold Add to cart (remove)
	2.	Total quality management and operational excellence : text with cases / John S. Oakland. by Oakland, John S Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, c2014 Availability: Items available for loan: KCA Kitengela Campus Library (1)Call number: HD62.15 .O173 2014. Place hold Add to cart (remove)
	3.	Public management and governance / edited by Tony Bovaird and Elke Loeffler. by Bovaird, Tony Löffler, Elke Edition: 3rd edition. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Routledge /Taylor & Francis, 2016 Availability: Items available for loan: Martin Oduor-Otieno Library (4)Call number: JF1351 .P824 2016, ... Place hold Add to cart (remove)
	4.	Risk and crisis management in the public sector / Lynn T Drennan, Allan McConnell and Alastair Stark. by Drennan, Lynn T, 1953- McConnell, Allan, 1957- Stark, Alastair Series: Routledge masters in public management Edition: 2nd Ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Routledge Publishers , 2015 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HD61 .D74 2015. Place hold Add to cart (remove)

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