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	1.	Total quality management : text with cases / John S. Oakland. by Oakland, John S Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Boston : Butterworth-Heinemann, 2003 Availability: Items available for loan: Martin Oduor-Otieno Library (2)Call number: HD62.15 .O173 2003, ... Place hold Add to cart (remove)
	2.	Total organizational excellence : Achieving world-class performance / by Oakland, John S Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Butterworth-Heinemann, 2001 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HD62.15 .O172 2001. Place hold Add to cart (remove)
	3.	Total quality management and operational excellence : text with cases / John S. Oakland. by Oakland, John S Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, 2013 Availability: Items available for loan: Martin Oduor-Otieno Library (2)Call number: HD62.15 .O173 2013, ... Place hold Add to cart (remove)
	4.	Total quality management and operational excellence : text with cases / John S. Oakland. by Oakland, John S Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Routledge, c2014 Availability: Items available for loan: KCA Kitengela Campus Library (1)Call number: HD62.15 .O173 2014. Place hold Add to cart (remove)
	5.	Total quality management and operational excellence : text with cases / John S. Oakland, Robert J. Oakland and Michael A. Turner. by Oakland, John S Oakland, Robert James Turner, Michael A Edition: 5th ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: London: New York : Routledge, 2020 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HD62.15 O173 2020. Place hold Add to cart (remove)

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