Includes bibliographical references and index.

"The third edition of this major textbook Public Management and Governance examines the factors which make government critically important and the barriers which often stop it being effective. It questions what it means to have effective policies, efficient management and good quality services as well as exploring how the process of governing needs to be radically altered if a government is to remain legitimate. Key themes include: - challenges and pressures facing governments around the world; - the changing role of the public sector in a 'mixed economy' of provision; - governance issues such as ethics, equalities, transparency and citizen engagement. This fully revised and updated third edition includes six new chapters bringing in-depth coverage of key new aspects of public management and governance. The new edition also features a wide selection of international case studies and revealing examples of how public policy, management and governance can be improved - and what happens when they fail. Each chapter is supplemented with discussion questions, group and individual exercises, case studies and recommendations on further reading. Public Management and Governance is one of the leading student textbooks in its field, featuring contributions from top international authors and covering a wide range of key topics in depth. It is an essential resource for all students on specialist undergraduate and postgraduate courses in Public Services Management, Public Administration, Government and Public Policy"--