Customer winback : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein
Material type: TextSeries: The Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, c2001.Description: xxii, 314 p. : ill. ; 24 cmISBN:- 0787946672
- 658.8/12 21
- HF5415.5 .G753 2001
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .G753 2001 (Browse shelf(Opens below)) | 21564/10 | Available | Z00040930 |
Includes bibliographical references and indexes.
There are no comments on this title.