The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / Patricia Wellington.
Material type: TextPublication details: London : Pitman Pub., 1995.Description: xiii, 239 p. : 24 cmISBN:- 027361472X
- HF5415.5 .W45 1995
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .W45 1995 (Browse shelf(Opens below)) | 7616/05 | Available | KCA004764 |
Includes bibliographical references and index.
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