Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell.

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Material type: Text

TextPublication details: New York : McGraw-Hill, c2000.Description: xx, 325 p. ; 24 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	URL	Status	Barcode
Main Short	KCA Kisumu Campus	Non-fiction	HF5415.1265 .N495 2000 (Browse shelf(Opens below))	2782/08		Available	Z00032594
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.1265 .N495 2000 (Browse shelf(Opens below))	14914/08	Link to resource	Available	Z00009727
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.1265 .N495 2000 (Browse shelf(Opens below))	15871/08		Available	Z00010782
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.1265 .N495 2000 (Browse shelf(Opens below))	7775/05	Link to resource	Available	KCA004970

Includes bibliographical references (p. 306-317) and index.

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