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	1.	Communication skills for business and professions / Paul R. Timm, James A. Stead. by Timm, Paul R Stead, James A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c1996 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HF5718 .T535 1996. Place hold Add to cart (remove)
	2.	Seven power strategies for building customer loyalty / Paul R. Timm. by Timm, Paul R Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2001 Availability: Items available for loan: Martin Oduor-Otieno Library (2)Call number: HF5415.5 .T515 2001, ... Place hold Add to cart (remove)

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