The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / Patricia Wellington.
Material type:
TextPublication details: London : Pitman Pub., 1995.Description: xiii, 239 p. : 24 cmISBN: - 027361472X
- HF5415.5 .W45 1995
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .W45 1995 (Browse shelf(Opens below)) | 7616/05 | Available | KCA004764 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.5 .T515 2001 Seven power strategies for building customer loyalty / | HF5415.5 .T515 2001 Seven power strategies for building customer loyalty / | HF5415.5 .V358 1996 The eleventh commandment : | HF5415.5 .W45 1995 The Kaizen strategies for customer care : | HF 5415.5 .W5 1996 Customer Intimacy / | HF 5415.5 .W5 1996 Customer Intimacy / | HF5415.5 .Z4595 2000 Knock your socks off service recovery / |
Includes bibliographical references and index.
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