The eleventh commandment : tranforming to "own" customers / Sandra Vandermerwe.
Material type: TextPublication details: New York : Wiley, 1996.Description: xiv, 244 p. : ill. ; 24 cmISBN:- 0471958239
- 658.8/12 20
- HF5415.5 .V358 1996
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .V358 1996 (Browse shelf(Opens below)) | 12129/07 | Available | Z00004245 |
Includes bibliographical references and index.
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