Customer winback : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein
Material type:
TextSeries: The Jossey-Bass business & management seriesPublication details: San Francisco : Jossey-Bass, c2001.Description: xxii, 314 p. : ill. ; 24 cmISBN: - 0787946672
- 658.8/12 21
- HF5415.5 .G753 2001
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .G753 2001 (Browse shelf(Opens below)) | 21564/10 | Available | Z00040930 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.5 .G548 2007 Care packages for your customers : | HF5415.5 .G548 2007 Care packages for your customers : | HF5415.5 .G548 2007 Care packages for your customers : | HF5415.5 .G753 2001 Customer winback : | HF5415.5 .H387 1998 Managing customer service / | HF5415.5 .P395 2013 Strategic customer management : | HF5415.5 .P395 2013 Strategic customer management : |
Includes bibliographical references and indexes.
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