E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan.
Material type: TextPublication details: New York : AMACOM, American Management Association, 2001.Description: viii, 341 p. : ill. ; 24 cmISBN:- 0814406068
- 658.8/12 21
- HF5415.525 .Z46 2001
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.525 .Z46 2001 (Browse shelf(Opens below)) | 17512/10 | Available | Z00035261 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.525 .Z46 2001 (Browse shelf(Opens below)) | 19417/10 | Available | Z00036940 |
Includes bibliographical references and index.
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