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	1.	Services marketing : text and cases / Steve Baron, Kim Harris by Baron, Steve (J. Steve) Harris, Kim Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : Palgrave, 2003 Availability: Items available for loan: Martin Oduor-Otieno Library (2)Call number: HF5415.13 .B327 2003, ... Place hold Add to cart (remove)
	2.	Relationship marketing : a consumer experience approach / Steve Baron, Tony Conway, Gary Warnaby. by Baron, Steve (J. Steve) Conway, A. (Anthony) Warnaby, Gary Material type: Text; Format: print ; Literary form: Not fiction Publication details: Los Angeles : Sage, 2010 Availability: Items available for loan: KCA Kitengela Campus Library (1)Call number: HF5415.55 .B375 2010. Place hold Add to cart (remove)

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