Secret service : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.

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Material type: Text

TextPublication details: New York : AMACOM, c2003.Description: xix, 172 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Barcode
Main Short	KCA Kisumu Campus	Non-fiction	HF5415.5 .D558 2003 (Browse shelf(Opens below))	3542/10	Available	Z00039088
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .D558 2003 (Browse shelf(Opens below))	18051/10	Available	Z00035570
Main Long	Martin Oduor-Otieno Library This item is located on the library first floor	Non-fiction	HF5415.5 .D558 2003 (Browse shelf(Opens below))	20820/10	Available	Z00038791

Includes index.

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