Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Material type:
TextPublication details: New Delhi : Tata McGraw-hill, c2003.Edition: 3rd edDescription: xx, 668p. : col. iil. ; 24 cmISBN: - 0071199144
- HD9980.5 .Z45 2003
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Main Long
|
Town Campus Library | Non-fiction | HD9980.5 .Z45 2003 (Browse shelf(Opens below)) | 20804/10 | Available | Z00038711 | |
|
Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .Z45 2003 (Browse shelf(Opens below)) | 20411/10 | Available | Z00038162 | |
|
Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .Z45 2003 (Browse shelf(Opens below)) | 20525/10 | Available | Z00038286 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HD9980.5 .Z45 2000 Services marketing : | HD9980.5 .Z45 2000 Services marketing : | HD9980.5 .Z45 2003 Services marketing : | HD9980.5 .Z45 2003 Services marketing : | HD9980.5 .Z45 2006 Services marketing : | HD9980.5 .Z45 2006 Services marketing : | HD9980.5 .Z45 2006 Services marketing : |
Includes bibliographical references and index.
There are no comments on this title.