Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
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TextPublication details: Boston : Irwin/McGraw-Hill, c2000.Edition: 2nd edDescription: xxviii, 620 p. : ill. ; 26 cmISBN: - 0072312211
- HD9980.5 .Z45 2000
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Town Campus Library | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 14030/08 | Available | Z00008364 | |
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Town Campus Library | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 7810/07 | Available | KCA007272 | |
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KCA Kitengela Campus Library | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 14495/08 | Available | Z00008850 | |
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KCA Kitengela Campus Library | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 14711/08 | Available | Z00009083 | |
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 14029/08 | Available | Z00008365 | |
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 19025/10 | Available | Z00036588 | |
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD9980.5 .Z45 2000 (Browse shelf(Opens below)) | 19175/10 | Available | Z00036659 |
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| HD8831 .S55 2008 Industrial relations and labour laws / | HD9697.A3 U585 1998 Jack Welch speaks : | HD9980.5 .Z45 2000 Services marketing : | HD9980.5 .Z45 2000 Services marketing : | HD9980.5 .Z45 2000 Services marketing : | HD9980.5 .Z45 2003 Services marketing : | HD9980.5 .Z45 2003 Services marketing : |
Includes bibliographical references and index.
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