The CRM handbook : a business guide to customer relationship management / Jill Dyché.
Material type:
TextSeries: Addison-Wesley information technology seriesPublication details: New Delhi : Pearson Education, c2002.Description: 331 p. : ill. ; 24 cmISBN: - 8177587625
- 658.8/12 21
- HF5415.5 .D93 2002
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .D93 2002 (Browse shelf(Opens below)) | 14715/08 | Available | Z00009519 | |
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Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .D93 2002 (Browse shelf(Opens below)) | 14716/08 | Available | Z00009520 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.5 .C8362 2001 Customer relationship management : | HF5415.5 .C8362 2001 Customer relationship management : | HF5415.5 .D27 2008 Customer satisfaction delight : | HF5415.5 .D93 2002 The CRM handbook : | HF5415.5 .D93 2002 The CRM handbook : | HF5415.5 .U45 2003 The ultimate CRM handbook : | HF 5415.5 .W5 1996 Customer Intimacy / |
Includes bibliographical references and index.
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