Why customers don't do what they're supposed to do and what to do about it / Ferdinand F. Fournies with a foreword by David F. Alessandro
Material type: TextPublication details: New York : McGraw-Hill, c2004.Description: iii, 218 p. : 23 cmISBN:- 0071486224
- 9780071486224
- 658.8/1 20
- HF5439.8 .F68 2007
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Main Long | Town Campus Library | Non-fiction | HF5439.8 .F68 2007 (Browse shelf(Opens below)) | 19576/10 | Available | Z00041099 | |
Main Long | Town Campus Library | Non-fiction | HF5439.8 .F68 2007 (Browse shelf(Opens below)) | 20052/10 | Available | Z00037750 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5439.8 .F68 2007 (Browse shelf(Opens below)) | 20051/10 | Available | Z00037751 |
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Includes index.
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