Sustaining knock your socks off service / Thomas K. Connellan and Ron Zemke.
Material type:
TextPublication details: New York : Amacom, c1993.Description: xii, 176 p. : ill. ; 24 cmISBN: - 0814451594 :
- 0814478247 :
- 658.8/12 20
- HF5415.5 .C66 1993
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .C66 1993 (Browse shelf(Opens below)) | 7780/05 | Available | KCA007830 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
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| HF5415.5 .B53 1996 Winning at change / | HF5415.5 .B85 1999 Building a service culture / | HF5415.5 .C624 2003 Killer customer care : | HF5415.5 .C66 1993 Sustaining knock your socks off service / | HF5415.5 .D558 2003 Secret service : | HF5415.5 .D558 2003 Secret service : | HF5415.5 .F73 1995 Customer care / |
Includes bibliographical references.
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