E-service : 24 ways to keep your customers when the competition is just a click away / Ron Zemke, Tom Connellan.
Material type:
TextPublication details: New York : AMACOM, American Management Association, 2001.Description: viii, 341 p. : ill. ; 24 cmISBN: - 0814406068
- 658.8/12 21
- HF5415.525 .Z46 2001
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| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.525 .Z46 2001 (Browse shelf(Opens below)) | 17512/10 | Available | Z00035261 | |
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Main Long
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.525 .Z46 2001 (Browse shelf(Opens below)) | 19417/10 | Available | Z00036940 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.525 .R45 2001 Loyalty rules! : | HF5415.525 .R45 2001 Loyalty rules! : | HF5415.525 .Z46 2001 E-service : | HF5415.525 .Z46 2001 E-service : | HF5415.55 .E34 2011 Relationship marketing : | HF5415.55 .G67 1998 Relationship marketing : | HF5415.55 .G67 1998 Relationship marketing : |
Includes bibliographical references and index.
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