| 000 | 00887cam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | 4986204 | ||
| 003 | KE-NaKCAU | ||
| 005 | 20121030160011.0 | ||
| 008 | 980402s1998 onca b 001 0 eng | ||
| 010 | _a98134752 | ||
| 020 | _a0471641731 | ||
| 040 |
_aDLC _cKE-NaKCAU _dDLC |
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| 050 | 0 | 0 |
_aHF5415.55 _b.G67 1998 |
| 100 | 1 |
_aGordon, Ian H. _94666 |
|
| 245 | 1 | 0 |
_aRelationship marketing : _bnew strategies, techniques, and technologies to win the customers you want and keep them forever / _cIan H. Gordon. |
| 260 |
_aToronto : _bJohn Wiley & Sons Canada, _cc1998. |
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| 300 |
_axx, 314 p. : _bill. ; _c24 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aRelationship marketing. _942 |
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| 906 |
_a7 _bcbc _corignew _d3 _encip _f19 _gy-gencatlg |
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| 942 |
_2lcc _cBK |
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| 999 |
_c3847 _d3847 |
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