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	1.	Service quality in academic libraries / Peter Hernon, Ellen Altman. by Hernon, Peter Altman, Ellen Series: Information management, policy, and services Material type: Text; Format: print ; Literary form: Not fiction Publication details: Norwood, N.J. : Ablex, c1996 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: Z675.U5 H55 1996. Place hold Add to cart (remove)
	2.	Research for school library media specialists / Kent L. Gustafson, Jane Bandy Smith. by Gustafson, Kent L Smith, Jane Bandy Series: Information management, policy, and services Material type: Text; Format: print ; Literary form: Not fiction Publication details: Norwood, N.J. : Ablex Pub. Corp., c1994 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: Z675.S3 G84 1994. Place hold Add to cart (remove)

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