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	1.	Quantitative analysis for management / Barry Render, Ralph M. Stair & Michael E. Hanna. by Render, Barry Stair, Ralph M Hanna, Michael E Edition: 11th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Pearson , c2012 Availability: Items available for loan: KCA Kisumu Campus (2)Call number: T56 .R544 2012, ... Martin Oduor-Otieno Library (3)Call number: T56 .R544 2012, ... Place hold Add to cart (remove)
	2.	The CRM handbook : a business guide to customer relationship management / Jill Dyché. by Dyché, Jill Series: Addison-Wesley information technology series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Addison-Wesley , c2002 Availability: Items available for loan: KCA Kitengela Campus Library (2)Call number: HF5415.5 .D93 2002, ... Place hold Add to cart (remove)

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