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	1.	The nature of organizational leadership : understanding the performance imperatives confronting today's leaders / edited by Stephen J. Zaccaro, Richard J. Klimoski by Zaccaro, Stephen J Klimoski, Richard J Series: The Jossey-Bass business & management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2001 Availability: Items available for loan: Martin Oduor-Otieno Library (2)Call number: HD57.7 .N38 2001, ... Place hold Add to cart (remove)
	2.	Customer winback : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein by Griffin, Jill Lowenstein, Michael W, 1942- Series: The Jossey-Bass business & management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2001 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HF5415.5 .G753 2001. Place hold Add to cart (remove)

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