Total quality management and operational excellence : text with cases / John S. Oakland.

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Material type: Text

TextPublication details: New York : Routledge, c2014.Edition: 4th edDescription: xxiv, 530 p. : ill. ; 26 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Main Short	KCA Kitengela Campus Library	Non-fiction	HD62.15 .O173 2014 (Browse shelf(Opens below))	634/17	Available		KIT17060541

Includes bibliographical references and index.

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