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	1.	Services marketing : a strategic approach / Karen P. Gonçalves. by Gonçalves, Karen P Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, 1998 Availability: Items available for loan: KCA Kisumu Campus (1)Call number: HD9981.5 .G66 1998. Place hold Add to cart (remove)
	2.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HF5415.13 .L5883 2007. Place hold Add to cart (remove)
	3.	Services marketing / Christopher H. Lovelock. by Lovelock, Christopher H Series: The Prentice-Hall series in marketing Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Englewood Cliffs, N.J. : Prentice Hall, c1991 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HF5415.122 .L68 1991. Place hold Add to cart (remove)

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