The CRM handbook : a business guide to customer relationship management / Jill Dyché.

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Material type: Text

TextSeries: Addison-Wesley information technology seriesPublication details: Boston : Addison-Wesley , c2002.Description: 307 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Special Short Loan	KCA Kitengela Campus Library	Non-fiction	HF5415.5 .D93 2002 (Browse shelf(Opens below))	2014/23	Available		KIT23020054
Main Short	KCA Kitengela Campus Library	Non-fiction	HF5415.5 .D93 2002 (Browse shelf(Opens below))	804/17	Available		KIT17099053