The CRM handbook : a business guide to customer relationship management / Jill Dyché.
Material type: TextSeries: Addison-Wesley information technology seriesPublication details: Boston : Addison-Wesley , c2002.Description: 307 p. : ill. ; 23 cmISBN:- 0201730626
- 9780201730623
- 658.8/12 21
- HF5415.5 .D93 2002
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Special Short Loan | KCA Kitengela Campus Library | Non-fiction | HF5415.5 .D93 2002 (Browse shelf(Opens below)) | 2014/23 | Available | KIT23020054 | |
Main Short | KCA Kitengela Campus Library | Non-fiction | HF5415.5 .D93 2002 (Browse shelf(Opens below)) | 804/17 | Available | KIT17099053 |
Includes bibliographical references and index.
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