Customer relationship management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.
Material type: TextPublication details: New Delhi : Tata McGraw-Hill Pub. Co., c2001.Description: xv, 544 p. : ill. ; 25 cmISBN:- 0070435049
- 658.8/12 21
- HF5415.5 .C8362 2001
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|
Main Short | KCA Kisumu Campus | Non-fiction | HF5415.5 .C8362 2001 (Browse shelf(Opens below)) | 3315/10 | Available | Z00038970 | |
Main Long | KCA Kitengela Campus Library | Non-fiction | HF5415.5 .C8362 2001 (Browse shelf(Opens below)) | 17446/10 | Available | Z00035119 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .C8362 2001 (Browse shelf(Opens below)) | 17444/10 | Available | Z00035122 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .C8362 2001 (Browse shelf(Opens below)) | 17445/10 | Available | Z00035121 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.5 .C8362 2001 (Browse shelf(Opens below)) | 17447/10 | Available | Z00035118 |
Includes bibliographical references.
Papers presented at an international conference.
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