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	1.	Care packages for your customers : an idea a week to enhance customer service / Barbara A. Glanz. by Glanz, Barbara A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2007 Availability: Items available for loan: KCA Kisumu Campus (2)Call number: HF5415.5 .G548 2007, ... Martin Oduor-Otieno Library (3)Call number: HF5415.5 .G548 2007, ... Place hold Add to cart (remove)
	2.	Handle with care : motivating and retaining your employees / Barbara A. Glanz. by Glanz, Barbara A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi : Tata McGraw-Hill, c2002 Other title: Handle with care : motivating and retaining employees Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HF5549.5.M63 G575 2002. Place hold Add to cart (remove)

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