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	1.	Knock your socks off service recovery / Ron Zemke, Chip R. Bell. by Zemke, Ron Bell, Chip R Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2000 Availability: Items available for loan: KCA Kisumu Campus (2)Call number: HF5415.5 .Z4595 2000, ... Martin Oduor-Otieno Library (3)Call number: HF5415.5 .Z4595 2000, ... Place hold Add to cart (remove)
	2.	Dance lessons : six steps to great partnerships in business & life / Chip R. Bell & Heather Shea by Bell, Chip R Shea-Schultz, Heather, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c1998 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HD69.S8 B453 1998. Place hold Add to cart (remove)

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