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	1.	Total quality management blueprint / Barrie Dale and Heather Bunney. by Dale, B. G Bunney, Heather Series: Business blueprints Material type: Text; Format: print ; Literary form: Not fiction Publication details: Malden, Mass. : Blackwell Publishers, 1999 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HD62.15 .D353 1999. Place hold Add to cart (remove)
	2.	Working in partnership : best practice in customer-supplier relations / [edited by] Bernard Burnes and Barrie Dale. by Burnes, Bernard Dale, B. G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Brookfield, Vt. : Gower, c1998 Availability: Items available for loan: Martin Oduor-Otieno Library (1)Call number: HD39.5 .D35 1998. Place hold Add to cart (remove)

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