Selling to anyone over the phone / Renee P. Walkup, with Sandra McKee ; foreword by Karen Robinson.
Material type:
TextPublication details: New York : AMACOM, c2006.Description: xi, 194 p. : ill. ; 23 cmISBN: - 0814472842 (pbk.)
- 658.8/72 22
- HF5438.3 .W34 2006
Contents:
Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close.
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5438.3 .W34 2006 (Browse shelf(Opens below)) | 20069/10 | Available | Z00037818 | |
|
Main Long
|
Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5438.3 .W34 2006 (Browse shelf(Opens below)) | 20156/10 | Available | Z00037986 |
Includes index.
Polishing your phone sales tools -- The playing process -- Identifying personality types over the phone -- Getting gatekeepers to work for you -- Planning and tracking -- Setting up for success -- Listening through the words -- Asking high-value questions -- Selling through objections -- Negotiating the close.
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