Customer relationship management / Roger J. Baran, Robert J. Galka and Daniel P. Strunk.
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TextPublication details: Australia : South-Western/Cengage Learning, c2008.Description: 308 p. : ill. ; 25 cmISBN: - 9788131505182
- HF5415.55 .B37 2008
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Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HF5415.55 .B37 2008 (Browse shelf(Opens below)) | 19831/10 | Available | Z00039728 |
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| HF5415.525 .R45 2001 Loyalty rules! : | HF5415.525 .R45 2001 Loyalty rules! : | HF5415.527 .R87 2005 Customer equity management / | HF5415.55 .B37 2008 Customer relationship management / | HF5415.55 .G65 2009 Relationship marketing / | HF5415.7 .B66 1996 Logistical management : | HF5415.7 .B66 2000 Logistical management : |
Includes bibliographical references and index.
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