A survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficult people / Gini Graham Scott.
Material type: TextPublication details: New York : American Management Association, c2004.Description: 215 p. : 23 cmISBN:- 0814472057
- 9780814472057
- 650.1/3 22
- HD42 .S358 2004
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Main Short | KCA Kisumu Campus | Non-fiction | HD42 .S358 2004 (Browse shelf(Opens below)) | 3198/10 | Available | Z00039593 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD42 .S358 2004 (Browse shelf(Opens below)) | 17418/10 | Available | Z00035183 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD42 .S358 2004 (Browse shelf(Opens below)) | 19713/10 | Available | Z00038115 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HD42 .S358 2004 (Browse shelf(Opens below)) | 20065/10 | Available | Z00037835 |
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HD31 .W4 2008 Management : | HD38.5 .B35 2007 Business logistics/supply chain management : | HD38.5 .B35 2007 Business logistics/supply chain management : | HD42 .S358 2004 A survival guide for working with humans : | HD57.7 .W49 2001 Drive your people wild without driving them crazy : | HD58.7 .M85 2005 Management and organisational behaviour / | HD58.7 .R62 1998 Organizational behavior : |
Includes index.
When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
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