The CRM handbook : a business guide to customer relationship management / Jill Dyché.
Material type:
TextSeries: Addison-Wesley information technology seriesPublication details: Boston : Addison-Wesley , c2002.Description: 307 p. : ill. ; 23 cmISBN: - 0201730626
- 9780201730623
- 658.8/12 21
- HF5415.5 .D93 2002
Reviews from LibraryThing.com:
| Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Special Short Loan
|
KCA Kitengela Campus Library | Non-fiction | HF5415.5 .D93 2002 (Browse shelf(Opens below)) | 2014/23 | Available | KIT23020054 | |
Main Short
|
KCA Kitengela Campus Library | Non-fiction | HF5415.5 .D93 2002 (Browse shelf(Opens below)) | 804/17 | Available | KIT17099053 |
Browsing KCA Kitengela Campus Library shelves, Collection: Non-fiction Close shelf browser (Hides shelf browser)
| HF5415.32 .E53 2006 Consumer behavior / | HF5415.32 .S6 2015 Consumer behaviour : | HF5415.33 .M33 2011 Customer behaviour : | HF5415.5 .D93 2002 The CRM handbook : | HF5415.5 .D93 2002 The CRM handbook : | HF5415.55 .B375 2010 Relationship marketing : | HF5415.55 .E34 2011 Relationship marketing : |
Includes bibliographical references and index.
There are no comments on this title.