An assessment of the impact of total quality management in hotels / a case study of selected hotels in Nairobi, Kenya / Joseph Mugotitsa Kisala
Material type: TextSeries: A research project submitted in partial fulfillment of the requirement for the final year research project of the bachelor of commerce degree programme KCA UnivesityPublication details: Nairobi: KCA University; 2010.Description: x, 55 p. : ill. ; 29cmSubject(s): LOC classification:- COM 662/11
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Main Long | Martin Oduor-Otieno Library This item is located on the library ground floor | Non-fiction | COM 662/11 (Browse shelf(Opens below)) | COM 662/11 | Available | Z00045776 |
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