Customer-driven IT : how users are shaping technology industry growth / David Moschella.
Material type: TextPublication details: Boston : Harvard Business School Press, c2003.Description: xx, 251 p. : ill. ; 25 cmISBN:- 1578518652
- 338.4/7004 21
- HC79 .I55 M673 2003
Item type | Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
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Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HC79 .I55 M673 2003 (Browse shelf(Opens below)) | 18679/10 | Available | Z00040082 | |
Main Long | Martin Oduor-Otieno Library This item is located on the library first floor | Non-fiction | HC79 .I55 M673 2003 (Browse shelf(Opens below)) | 20179/10 | Available | Z00038004 |
Browsing Martin Oduor-Otieno Library shelves, Shelving location: This item is located on the library first floor, Collection: Non-fiction Close shelf browser (Hides shelf browser)
HC79.I55 E93 2000 Blown to bits : | HC79.I55 E93 2000 Blown to bits : | HC79.I55 K358 2001 Evolve! : | HC79 .I55 M673 2003 Customer-driven IT : | HC79 .I55 M673 2003 Customer-driven IT : | HC79 .I55 R49 2003 Ethics in information technology / | HC79.I55 T368 1996 The digital economy : |
Includes bibliographical references and index.
Introduction : the evolution of an idea -- Part I: IT patterns and tendencies -- Computers have always been difficult -- Learning from a supplier-driven industry, 1950-2000 -- Envisioning a customer-driven industry -- When customers have taken the lead -- Part II: A customer-driven IT industry -- Business attitudes and resources -- Web services and semantic applications -- Where business leadership is needed -- The emerging e-learning value chain -- Consumers and communities -- Government as a source of IT industry value -- Part III: Summary and conclusions -- Implications for IT suppliers and customers.
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