Services marketing : (Record no. 1950)
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000 -LEADER | |
---|---|
fixed length control field | 01315cam a2200349 a 4500 |
001 - CONTROL NUMBER | |
control field | 15924623 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | KE-NaKCAU |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20120518120552.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 090928s2011 mauab b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 2009039795 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780136118749 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0136118747 |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)ocn441947355 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Transcribing agency | KE-NaKCAU |
Modifying agency | YDX |
-- | YDXCP |
-- | CDX |
-- | BTCTA |
-- | DLC |
042 ## - AUTHENTICATION CODE | |
Authentication code | pcc |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.13 |
Item number | .L5883 2011 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Edition number | 22 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Lovelock, Christopher H. |
9 (RLIN) | 353 |
245 10 - TITLE STATEMENT | |
Title | Services marketing : |
Remainder of title | people, technology, strategy / |
Statement of responsibility, etc | Christopher Lovelock, Jochen Wirtz. |
250 ## - EDITION STATEMENT | |
Edition statement | 7th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Boston : |
Name of publisher, distributor, etc | Pearson, |
Date of publication, distribution, etc | c2011. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 648 p. : |
Other physical details | ill., map ; |
Dimensions | 29 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and indexes. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Marketing |
General subdivision | Management. |
9 (RLIN) | 354 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Professions |
General subdivision | Marketing. |
9 (RLIN) | 355 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries |
General subdivision | Marketing. |
9 (RLIN) | 356 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
General subdivision | Marketing. |
9 (RLIN) | 357 |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Wirtz, Jochen. |
9 (RLIN) | 358 |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ecip |
f | 20 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Books |
Classification part | HF 5415.13 .L5883 2011 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Inventory number | Total Checkouts | Total Renewals | Full call number | Barcode | Checked out | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type |
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Library of Congress Classification | Non-fiction | Martin Oduor-Otieno Library | Martin Oduor-Otieno Library | This item is located on the library first floor | 18/05/2012 | Longman Kenya | 3400.00 | 24567/12 | 24567/12 | 5 | 2 | HF5415.13 .L5883 2011 | Z00050560 | 14/11/2021 | 14/09/2021 | 14/09/2021 | 3400.00 | 18/05/2012 | Main Long | ||||
Library of Congress Classification | Non-fiction | Martin Oduor-Otieno Library | Martin Oduor-Otieno Library | This item is located on the library first floor | 18/05/2012 | Longman Kenya | 3400.00 | 24568/12 | 24568/12 | 10 | 4 | HF5415.13 .L5883 2011 | Z00050559 | 05/01/2018 | 13/12/2017 | 3400.00 | 18/05/2012 | Main Long |