Service Design and Delivery
Macintyre, Mairi.
Service Design and Delivery [electronic resource] / edited by Mairi Macintyre, Glenn Parry, Jannis Angelis. - Boston, MA : Springer Science+Business Media, LLC, 2011. - v.: digital - Service Science: Research and Innovations in the Service Economy, 1865-4924 .
9781441983213
Computer science
Information Systems
Industrial management
Management information systems
Computer Science
Management of Computing and Information Systems
Management/Business for Professionals
Operations Research/Decision Theory
Business Information Systems
Service Design and Delivery [electronic resource] / edited by Mairi Macintyre, Glenn Parry, Jannis Angelis. - Boston, MA : Springer Science+Business Media, LLC, 2011. - v.: digital - Service Science: Research and Innovations in the Service Economy, 1865-4924 .
9781441983213
Computer science
Information Systems
Industrial management
Management information systems
Computer Science
Management of Computing and Information Systems
Management/Business for Professionals
Operations Research/Decision Theory
Business Information Systems